Privacy policy

Last updated: June 19, 2025

Mens Garrage operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Mens Garrage is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

We define “personal information” as information that identifies or can reasonably be linked to you or another person. This includes:

  • Contact details: Name, billing and shipping address, phone number, and email.

  • Financial information: Credit/debit card details, UPI, and payment confirmation data.

  • Account information: Username, password, preferences, and settings.

  • Transaction data: Items viewed, added to cart, purchased, returned, or exchanged.

  • Communications: Details you share with us via email, phone, or chat.

  • Device info: Your device, browser, IP address, and network data.

  • Usage data: How you interact with our site and services.

Sources of Personal Information

We may collect your information:

  • Directly from you: When you create an account, place an order, or contact us.

  • Automatically: Via cookies, pixels, and analytics tools.

  • Through service providers: Like Shopify, Shiprocket, or Razorpay.

  • Via partners or third-party integrations.

How We Use Your Personal Information

We may use your personal information to:

  • Provide and improve Services: Fulfill orders, manage accounts, and deliver a personalized shopping experience.

  • Marketing & Advertising: Send promotional emails and show ads based on your interactions.

  • Security & Fraud Prevention: Verify accounts, prevent fraud, and secure our platform.

  • Communication: Provide support and service updates.

  • Legal obligations: Comply with law enforcement or regulatory bodies.

How We Disclose Personal Information

We may disclose your personal information in the following ways:

  • To Shopify: Our e-commerce platform provider.

  • To vendors and partners: For payments, order fulfillment, analytics, and marketing.

  • With your consent: When you link third-party apps or social logins.

  • Within our company group: As needed to provide services.

  • During legal events: Such as a merger, bankruptcy, or to comply with legal requests.

Relationship with Shopify

Our store is hosted by Shopify. Shopify may collect and process your personal data independently. Learn more at the Shopify Privacy Policy or manage your data rights via the Shopify Privacy Portal.

Third-Party Websites and Links

We may include links to other websites. We are not responsible for the privacy practices of these third-party sites. Always review their privacy policies before sharing any information.

Children's Data

Our services are not intended for children. We do not knowingly collect data from anyone under the age of majority in your region. If you believe we have collected such information, please contact us to delete it.

Security and Retention

We use reasonable security measures to protect your data but cannot guarantee 100% security. We retain your data as long as necessary to provide Services and meet legal obligations.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access/Know – View your stored personal information.

  • Delete – Request deletion of your data.

  • Correct – Update inaccurate information.

  • Portability – Receive a copy of your data.

  • Manage Preferences – Unsubscribe from marketing communications.

You can exercise these rights via the Shopify Privacy Portal or by contacting us.

Complaints

To raise a privacy complaint or appeal a decision, please contact us using the details below. You may also contact your local data protection authority if applicable.

International Transfers

Your data may be transferred or stored outside your home country. If transferred outside the EEA or UK, we rely on legal mechanisms such as Standard Contractual Clauses to protect your data.

Changes to This Policy

We may update this Privacy Policy as needed. The updated policy will be posted on our website with a new "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

📧 Email: mensgarrage.official@gmail.com
📍 Address:: Rajavolu, Rajahmundry, Andhra Pradesh, 533124, India
📞 Phone/WhatsApp: +91 9912367076