Frequently Asked Questions
General
What is Mens Garrage?
Mens Garrage is a men’s fashion brand offering high-quality oversized T-shirts at affordable prices, shipped across all of India.
Where are you based?
We are based in Rajahmundry, Andhra Pradesh, India.
Are your T-shirts truly oversized?
Yes! All our T-shirts are designed with an oversized fit using premium 240 GSM French Terry fabric.
Do you offer customization?
Currently, we do offer Customizations also for that you can contact us personally. And our products are ready-made with our original designs and branding.
How can I contact you?
You can reach us at mensgarrage.official@gmail.com or call us at +91 9912367076 (Mon–Sun, 10 AM – 8 PM IST).
🚚 Shipping & Delivery
Do you ship across India?
Yes, we ship to all locations in India using reliable courier partners via Ship-Rocket, Delhivery, DTDC, Professional, BlueDart depending upon Pincode of your order
Do you offer international shipping?
Yes! We deliver internationally. Shipping rates and times will vary based on your location.
How long will my order take to arrive?
Domestic orders typically take 4–7 working days. International orders may take 7–15 working days.
How can I track my order?
You will receive a tracking link via email/SMS once your order is shipped.
What if my package is delayed or lost?
If your order is delayed beyond the expected time, please contact us immediately. We’ll work with the courier to resolve the issue.
💳 Payments
What payment methods do you accept?
We accept all major debit/credit cards, UPI, net banking, and COD (Cash on Delivery).
Is Cash on Delivery (COD) available?
COD is available with a ₹99 confirmation charge, which must be paid online to confirm your COD order.
Is my payment information safe?
Absolutely. We use Razorpay’s secure gateway to ensure safe and encrypted transactions.
🔁 Returns & Refunds
What is your return policy?
We offer a 3-day return policy. Items must be unused, with original tags and packaging, and an unboxing video is required.
Please Note: The color and design of the T-shirt may vary slightly from the images shown on our website, social media, and advertisements.
Slight variations in color or design do not qualify for returns or refunds.
Are returns allowed on all items?
No. Customized items are non-returnable. Sale items and gift cards are also excluded.
How long does a refund take?
Refunds are processed within 7–15 working days once your return is approved.